How do I register?
What level is my child?
- Register online for the group class of your choice in advance of a session start date.
1. Select the location, 2. Select the level of class, swim-team or Program of choice in the left navigation bar. 3. CAREFULLY look for your class and time of class that you are interested in.
NOTE: If a class says its full, please add your name to the waiting list. We will create additional classes from this list.
- Call us to register if you do not have access to a computer or just want to speak to a real person. We aim to return all messages within 48 hours. Please be sure to leave phone number slowly or twice along with any other pertenent info we made need to make it easy to schedule you.
- If you simply want a call back, please fill out our Contact Form on the Contact Page and we will get back to you ASAP with a great class just for you!
- To register for private lessons, we offer Sessions of 8 privates (register online for a Session) at a discounted rate. If you would like to sign up for an individual lesson or a shorter series, please CALL US in the office to make your arrangements. We offer flexibility in scheduling private lessons and can create your ideal schedule as requested. We do encourage consistency to assist the learner in the learning process.
Please refer to the American Red Cross Level Descriptions on our home page FIND YOUR SWIM LEVEL. If you still have questions, please call or email with your specific questions.
What if my child is not in the age range that is assigned to each class?
Age limits are a guideline, NOT a prerequisite. If the participant is 2+ years from our suggested age range, you might want to consider a private lesson to allow the student to get caught with the other students of the average age for the levels. If you believe that the participant is at that level and the age of participants in appropriate, then go ahead and press override on the age limit warning message.
What do I need to bring to the swim lesson?
Swimsuit, towel and goggles. Please note that goggles need to be "earned". Participants will be asked and taught how to get their face wet and blow bubbles first, then they will "earn" their goggles. Sunscreen should be applied prior to your swim lesson for maximum protection. We encourage spring wet-suits for maximum protection from the elements. Not necessary... just suggested. This will help your child stay focused on learning a new skill rather than trying to stay warm when it is breezy or cold outside.
Can I sign up late for a session?
Yes as long as there is space in the class. Please call or email the office with your SPECIFIC class level, class time and location request. In our program, you are able to start a currently running class, even after the session has begun.
I can’t make all the lessons in a session, what do I do?
If you can not commit to a session, then you may be able to drop into a class. Drop ins are based on enrollment numbers and availability in the course. All drop ins are confirmed poolside. If you want to hold your spot in the class, you would forfeit the lessons you missed in that session to be sure the spot in the class would be guaranteed and held for you.
How many students in a class?
In our Parent Tot classes we have a teacher student ratio of 6:1. Levels 1-3b is 4:1. Level 4 is 6:1. Swim-team is unlimited. Pool Jr. Guards at Santa Cruz High is 12:1; the Jr. Guard program is open for up to 20-40 kids (depending on the location of the program and how many instructors we have. Our goal is to have a 1:15 ratio in our Jr. Guard program).
My child is older than the average age of what the level suggests, but has never had a swim lesson. What level would s/he be?
We suggest that an older participant get private instruction to bring him/ her up to the level of kids their age to ensure a positive learning environment.
Do you have waiting lists for classes?
Yes. If the class says that is is full, please add prospective class attendees names to the waiting list. New classes will be formed based off these lists.
Is it too late to register?
It's never too late. Call our SWIM office for assistance at anytime. Please be very SPECIFIC in your correspondence to ensure quick delivery in an answer to your request for classes.
Do you have a swim team?
Yes. Our swim-team is a non-competitive swim-team meaning that we are focusing on each individuals strokes and providing them with a group led workout. Level 3b is required skills to join swim-team.
*Seascape Sports Club T/Th 5-6pm and Sat 10-11am.
Santa Cruz High School (Summer only) M/T/W/Fr 10-11am.
Will my child be water safe after his lessons?
Our goal (same as Red Cross Goal) is to train participants to be safe in, on and around water. We implement water safety topics in all of our lessons. This is an integral part of our program.!
What if my child can’t keep up in his class? What if s/he is in a class that is not the correct level?
We will do whatever we can to make it work. We will switch levels but only more towards the beginning of the session. Once the session has begun, please talk to the instructor and manager to come up with a solution. We will do whatever it takes to make your requests happen.
What if my child cries?
This can be one of many natural responses and we value the responses of individuals who come to our Program. We have witnessed many children who have cried in the beginning of a session to being the star of the class. This is something that can happen for a great reason or, actually, for no reason at all. Our advice: Stick with it. If it does not change in a week, call our office to discuss. Most of the time, if you just keep coming back, you will ensure that the participant gets the repetition that they need to feel comfortable while learning a new skill. We have games that the instructor can begin for you to keep their minds off learning swimming for a minute, allowing them to gain comfort in the environment. We want them to focus on something simple or more familiar to allow the learner to open up to learning. We teach safely, gently and professionally.
How old do you have to be to take swim lessons?
Our parent tots start as early as 6 months. And we teach the elderly and everyone in-between.
Do I have to get into the water with my child?
Not for a swimming lesson (except parent-tot). We do encourage parents to bring a suit for those who are leery of taking instruction from the teacher. it is always our goal to move the parent out of the lesson structure to allow the student to learn to take directions from a teacher. We do prefer you stay to watch and encourage your children in our program. Take pictures and enjoy watching the learning process.
How many lessons will it take to learn to swim?
The MAGIC question! We will be more able to answer that after we have at least one lesson with the swimmer.